Contact Store
Contact storage system
- Contact list management: Integrate customer information and customer's personal Zalo/facebook and entire customer service usage history, customer interactions on spa channels: like history, share, revenue from customers over months, used treatments... From there, analyze customer data to propose marketing campaigns for each customer.
- Create real-time or scheduled and manage multi-channel marketing campaigns: Email, Zalo OA, Facebook, Tiktok...
- Create events, payment QR codes for each event, save the payment history of each event and a summary report of that event.
- Integrating the switchboard system allows sales to call directly on the system and close orders on the system
- Chat directly with potential customers on the contact store as Spa's Zalo OA
- General dashboard