CRM for spas

Comprehensive and effective spa management solution, improving customer experience and increasing sales efficiency

1. Design arbitrary spa diagrams on the interface to match the actual diagram
   
   
   
2. Integrate the multi-channel booking system (call center, landing page, fanpage, OA...) with the spa diagram to automatically receive room reservations, arrange beds and staff in charge.
   
   
3. Report revenue, costs, profits by day, month...
   
   
4. Comprehensive human resource management:

• Branch management.
• Manage departments and positions for each branch.
• Manage personnel lists and records.
• Manage system access permissions.
• Management of human resource processes and policies: interview process, training process, compensation policy.
• Timekeeping of employees is based on actual work results of the booking system.
• Calculate employee salaries according to current tax and insurance policies.

5. Integrate contact storage system

• Contact list management: Integrate customer information and personal Zalo of customers and entire customer service usage history, customer interactions on spa channels: history of likes, shares, Revenue from customers over months, used treatments... From there, analyze customer data to propose marketing campaigns for each customer.
• Create and manage multi-channel marketing campaigns: email, zalo OA, Facebook, tiktok...
• Create events, payment QR codes for each event, save the payment history of each event and a summary report of that event.
• Integrating the switchboard system allows sales to call directly on the CRM system.
• General dashboard.